The City of Hollister Utilities Division office hours are 7:30 a.m. to 4:30 p.m. Monday thru Friday. We are closed for lunch for from 12:00 to 1:00 p.m. Our Phone number is 831.636.4377. In the case of an emergency please contact County Communications: 831.636.4100.
Responsible for water and sewer collection system, operations, and maintenance. Also responsible for leaf pickup and storm drain maintenance. Water, wastewater and street sweeping billing information is available from the City Finance Department at 831.636.4301.
Wastewater Treatment
This division operates the Industrial Wastewater Treatment Plant and the Domestic Water Reclamation Facility. The Industrial Wastewater Treatment Plant primarily treats waste from the tomato cannery located in the City. It also collects a portion of the City's storm water runoff. The Water Reclamation Facility treats domestic, commercial and industrial wastewater in the City of Hollister and produces Title 22 reclaimed water for park irrigation, airport greenery and ground water recharge.
For information or to report complaints, please contact the City of Hollister Engineering Department, Waste Water Treatment Division at 831.636.4340.
Hollister Water Reclamation Facility Operations (Veolia) Contact information
Phone: 831.637.7100
Fax: 831.637.7177
Sanitary Sewer Management Plan
- 2022 Sanitary Sewer Collection System Master Plan Update (PDF File 13MB)
- March 2018 Sanitary Sewer Collection System Master Plan Update (PDF File 11MB)
- 2017 Sanitary Sewer Management Plan has been broken into several parts and can be accessed here:
- 2017 SSMP - 1. Table of Contents and Executive Summary (PDF File 355KB)
- 2017 SSMP - 2. Goals (PDF File 88KB)
- 2017 SSMP - 3. Organization (PDF File 277KB)
- 2017 SSMP - 4. Legal Authority (PDF File 263KB)
- 2017 SSMP - 5. Standard Operating Procedures (PDF File 2.5MB)
- 2017 SSMP - 6. Design and Performance Provisions (PDF File 2MB)
- 2017 SSMP - 7. Overflow Emergency Response Plan (PDF File 2.8MB)
- 2017 SSMP - 8. Fats, Oils, and Grease Program (PDF File 648KB)
- 2017 SSMP - 9. System Evaluation and Capacity Assurance Plan (PDF File 89KB)
- 2017 SSMP - 10. Monitoring, Measurement, and Program Modifications (PDF File 400KB)
- 2017 SSMP - 11. SSMP Program Audits (PDF File 158KB)
- 2017 SSMP - 12. Communication Program (PDF File 358KB)
- Attachment - 2006 CA-WDR For Sanitary Sewer Systems (PDF File 143KB)
- Attachment - 2010 Sanitary Sewer Master Plan CIP Program (PDF File 2MB)
- Attachment - 2013 CA-WDR Amendment for Sanitary Sewer System (PDF File 368KB)
- Attachment - 2015 SSMP Audit (PDF File 290KB)
- Attachment - CCTV Report Examples (PDF File 89KB)
- Attachment - CIP 5yr Program and Annual Budget (PDF File 1.4MB)
- Attachment - Critical Parts and Equipment List (PDF File 85KB)
- Attachment - Customer Contact Form (PDF File 201KB)
- Attachment - High Priority Sewer Maintenance Areas (PDF File 99KB)
- Attachment - Lift Station Atlas Map (PDF File 93KB)
- Attachment - Lift Station Information (PDF File 132KB)
- Attachment - Lift Station Log (PDF File 73KB)
- Attachment - Manhole Observation and Inspection Report (PDF File 127KB)
- Attachment - Sewer Line Cleaning and Manhole Inspection Log (PDF File 79KB)
- Attachment - Sewer System Atlas Map (PDF File 62MB)
- Attachment - West Street Diversion Project (PDF File 3MB)
City of Hollister Domestic Wastewater System Improvements and San Benito County Water District Recycled Water Facility Project - Final Environmental Impact Report
Volume I and II
1. Final Environmental Impact Report - Volume I & II (PDF File 60KB)
2. Volume I - Response to Comments (PDF File 2.6MB)
3. Attachment A - Written Comment Letters (PDF File 1.4MB)
4. Attachment B - Public Hearing Transcript (PDF File 983KB)
5. Volume II - Final EIR Text (PDF File 392KB)
6. Section 1.0 - Executive Summary (PDF File 3.7MB)
7. Section 2.0 - Introduction (PDF File 1.7MB)
8. Section 3.0 - Project Description (PDF File 2.6MB)
8.1 - Figure 3-2 (PDF File 939KB)
8.1 - Figure 3-6 (PDF File 420KB)
9. Section 4.0 - Environmental Setting, Impacts, and Mitigation Measures (PDF File 17.1MB)
9.1 - Figure 4.3-9 (PDF File 603KB)
9.1 - Figure 4.4-1 (PDF File 1.5MB)
9.1 - Figure 4.4-2 (PDF File 1.5MB)
9.1 - Figure 4.4-3 (PDF File 1.1MB)
10. Section 5.0 - CEQA Required Sections (PDF File 2.2MB)
11. Section 6.0 - Alternatives (PDF File 1.7MB)
12. Section 7.0 - References (PDF File 515KB)
13. Section 8.0 - Report Preparation and Persons-Organizations Consulted (PDF File 314KB)
14. Section 9.0 - Acronyms (PDF File 481KB)
Volume III
1. Final Environmental Impact Report - Volume III - FEIR Appendices (PDF File 295KB)
2. Appendix A - Notice of Preparation (PDF File 1.8MB)
3. Appendix B - Comment Letters on Notice of Preparation (PDF File 198KB)
4. Appendix C - Initial Study (PDF File 3.7MB)
5. Appendix D - City of Hollister Long-Term Wastewater Management Program (PDF File 24MB)
6. Appendix E - Phase I Effluent Management Project Technical Memorandum (PDF File 4.5MB)
7. Appendix F - Groundwater Modeling Technical Memorandum (PDF File 1.5MB)
8. Appendix G - List of Species Occurring in the Project Area (PDF File 381KB)
9. Appendix H - CNDDB, CNPS, and FWS 9-quad query results (PDF File 849KB)
10. Appendix I - NAHC Correspondence (PDF File 2.2MB)
11. Appendix J - EDR Reports (PDF File 6.7MB)
12. Appendix K - URBEMIS Calculations (PDF File 634KB)
13. Appendix L - AMBAG Consistency Determination (PDF File 391KB)