Tell us what you think about the Hollister Police Department, our personnel, or anything else that comes to mind. We welcome all of your comments and suggestions.
Send your comments to info@police.hollister.ca.us. You may also fax your comments to (831) 636-4339, or mail to:
Hollister Police Department
395 Apollo Way
Hollister, CA 95023
NOTE: If you want to make a formal commendation or complaint, DO NOT send e-mail to the above address. Instead, please read on...
Commendations / Complaints
Dear Community Member:
At the bottom of this page is a form for making reports of commendable actions or complaints about members of the Hollister Police Department. Commendations will be reviewed by the Chief of Police and given to the appropriate personnel. You will receive a letter from the Chief acknowledging the commendation.
Complaints may be discussed immediately with the Watch Commander. In the event you do not wish to make a report to the Watch Commander, a complaint may be filed with the Chief of Police, any elected official of the City of Hollister, or the San Benito County District Attorney's Office. Complaints may be made using this form, in person, by letter or any other appropriate means.
The Watch Commander may, if appropriate, dispose of minor complaints at the time received to the satisfaction of the complainant. In such cases, the Watch Commander will notify the Chief of Police as soon as practicable, in writing, the nature of the complaint, the desire of the complainant, and the disposition.
In the event a satisfactory resolution cannot be immediately reached, the complaint will be sent to the Chief of Police who will assign an experienced officer to investigate the complaint. The officer will make contact with the person making the complaint to let them know the investigation is starting and to obtain any additional information necessary to thoroughly investigate the complaint.
The complainant will be notified in writing at the conclusion of the investigation. Because of the confidentiality requirements of personnel investigations, the complaining party will only be notified that the investigation has been concluded and appropriate action, if any, has been taken.
Sincerely,
Carlos Reynoso
Chief of Police
Citizen Commendation / Complaint Form (PDF File 965KB)
More information here
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